Once you've selected your plan, you'll complete a simple onboarding questionnaire to give us more details and optionally have an onboarding call with your social media manager.
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You then connect your social media channel on our platform to allow us to schedule & post the content you've approved to your pages.
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7 working days later, you'll receive your full month of social media posts for you to review. We'll change anything you don't like, and once you approve we then post it all for you throughout the month.

Your account manager will match you with the best social media manager for your industry. Each client gets an account manager, which is the point of contact. The account manager is the link between the client and the rest of the team.

We’re big on taking ownership and responsibility for our work, and it shows in everything we do.

Our service is very streamlined, so when you sign up you you complete a detailed onboarding questionnaire giving us all the information we need about your company and target audience, including your branding and any ideas you already have for posts.

We also review your website and social media channels in depth to get a good understanding of your brand voice and your visual style, so that we can continue in a similar style if that’s what you want us to. We will research your industry so that we can put out high quality content that is very relevant for your audience.

It depends. Some clients have a lot of content that we can work with and some have nothing. For clients that have a lot, we mostly work with that. For clients that don’t have much content, we tend to work with premium stock photos or more graphic-design based posts that are relevant to your brand. However, the approach is something we decide together with the client.

Yes, content is specifically created for your particular brand or purpose. This includes different types of content, such as images, videos, articles, etc.

The content is created from scratch, rather than being sourced from pre-existing materials, and is designed to meet the specific needs and goals of the brand for which it is being created. Content will be used for a variety of purposes, such as marketing, branding, education, or entertainment.

We will make sure to include that. All the posts we make are planned out for a full month in advance, so if these things are planned out in advance we can easily include it. We always check in with you before the next month starts to hear if there’s anything we should include in the next batch. If there’s however something that is urgent and you want to post about here and now, then we just suggest that you post it yourself and leave the planned out posts to us.

We are proud to be based in the United States, with our main office located in Salt Lake City, Utah. Every member of our team is an exclusive employee; we do not outsource or subcontract our work, either domestically or internationally. Our thorough hiring and training procedures for content creators guarantee that our clients always receive the highest quality content.

No - you simply connect your social media accounts on our scheduling platform through the official integration. We will never ask you to share your username or password.

We can create posts in English. We have Spanish, German, and French available upon request.

Yes you can. We encourage our clients to add their own content when they need to. It’s up to you how involved you want to be; if you’re simply too busy to do anything on social media, then you can relax knowing we’ve got your accounts covered.

You can cancel month to month - but we do ask you to cancel at least 7 days before your next billing date.

Due to the considerable manual labor required to craft tailored content for each client based on their unique brief, we cannot offer refunds under any circumstances.

We do not make any guarantees related to performance, results, or content quality. We are happy to make any revisions needed that are within the original scope of the brief.

Should clients face any technical challenges with our scheduling platform, we are more than willing to assist. However, if these issues remain unresolved, we recommend clients post the content themselves.

Your payment covers content creation. The additional service of posting on your behalf is complimentary. Hence, if technical challenges prevent us from posting for you, it does not warrant a refund - we simply suggest downloading our content and posting it on your own.